Our customer success stories

We are a group of technologists who by some chance of luck also had the opportunity to be a drycleaner in India.  We love this industry, its people, its customer sensitivity and the challenges. Our main aim is to empower every single drycleaner around the world to have the same tools as we did.

The Success Story of Jatin Bhatt, Owner of Top Wash, Powered by Turns Software
As the founder of Top Wash Limited, my journey from a single outlet in Mumbai to a thriving chain of laundromats has been both exhilarating and challenging. In the early days, our rapid expansion, the need for operational efficiency, and the drive to maintain high customer satisfaction levels presented significant hurdles. Selecting the right technology to manage our growing operations, training our expanding team, and extending our reach to serve more customers were pivotal points in our story.
Mr. Jatin Bhatt- Owner, Top Wash (Mumbai)
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Laundry Basket's Transformation with TurnsApp and DoorDash Pickups
Laundry Basket, a New York-based laundry service provider, embarked on a transformative journey by implementing TurnsApp for operational optimization and partnering with DoorDash for enhanced customer convenience. This case study explores the significant impact of these technological advancements on their business.
Laundry Basket's
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"Turns POS Transforms Orchard Laundromat and Bridges Language Gaps!"
As a laundromat owner, I faced challenges due to my staff's limited bilingual skills. Turns' Spanish menu simplified operations like receipt printing, delighting customers. Their POS system, with automated notifications and DoorDash integration, made my life easier. Turns' support system is commendable, and I highly recommend it for its user-friendliness.
Ruth Vergara — CEO, Orchard Laundromat
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Case Study: Elite Laundry Transformation with Multilingual POS System
Hi, I'm Cynthia, owner of Elite Laundry in the USA. Let me tell you about how Turns Laundromat Solution transformed my business. At first, I was a bit unsure, but it turned out to be a game-changer. The platform's convenience won me over, and my employees embraced it seamlessly. Our customers love it too; they feel special with updates. The 'wow' moments? Plenty! Turns keeps evolving. But what really stands out? The incredible customer support. They listen and adapt, and I'm not locked into a contract. It's a partnership. Cynthia's tip: If you're in the laundry business, check out Turns – it's a game-changer!
Cynthia — Owner, Elite Laundry
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"With the Turns scheduling platform, I now have the best converting online platform!"
I have been using multiple systems to manage my multi-location PUD business. With the Turns scheduling platform, I now have the best converting online platform, also the platform is built in such a way that I have been able to replace multiple further tools like Tookan, Point of Sale. Waiting for their next generation POS, I am sure it will be the best in class as all of their other products are built for Cleaners.
Marieke van der Graaf — CEO, Laundry Licious
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Transforming Efficiency and Customer Experience: The Washhouse Laundromat's Success with Turns
I connected with the Turns team after judging almost all of the current POS and tech platforms.I got online with my new website built by them integrated with Doordash and my POS . They helped me streamline my WDF and built a new revenue line with PUD and Doordash.
Mithun — CEO, The Washhouse
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Positive Review from our client Mithun Vohra , Newburgh , Newyork
As the CEO of The Wash House in Newburgh, New York, I have been using Turns Laundromat Management software for over a year now. I can confidently say that it has been a great experience and I am very pleased with the results. I feel compelled to share my positive experience and commend Turns team for creating a remarkable solution that has significantly transformed our laundry business operations.
The customer service team at Turns is also top-notch, always available to help us with any issuesor queries we have. Overall, I highly recommend Turns Laundromat Management software as an effective tool for streamlining laundry operations and improving customer satisfaction.
The software is user-friendly and intuitive, making it easy to manage our laundry operations. It also provides detailed analytics so we can measure our performance and make decisions accordingly.
Mithun Vohra , Newburgh , Newyork

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